Frequently Asked Questions
Everything you need to know about shopping with Motive Products.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our cuts vary between slim and oversized fits, we recommend measuring a similar garment you own and comparing it to our specifications.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping and restocking fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
Yes, Motive Products is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our collections to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How should I care for my Motive garments?
To ensure longevity, we recommend washing most items in cold water and hanging them to dry. Specific care instructions are printed on the internal label of each piece.